ZA/ZA shinjuku - Shibuya City, Tokyo

ゆい

ショートから伸ばし途中で、後ろの方のもたつきが気になったので、大嶋さんにカットしてもらいました！
最初のカウンセリングが丁寧で、その後のカットも安心してお任せすることができました。
シャンプーも気持ち良くて、仕上がりも大満足です！
またお願いします〜！

TOMATO TOMATO

白根さんにカットしていただきました！

お店の雰囲気もよく、髪の仕上がりはもちろんのことカウンセリングからセットの仕方まで丁寧に説明してくださりとても満足です！

またお願いしたいと思います☺️

Audrey H

For any foreigners contemplating to cut their hair in Japan, I highly recommend ZA/ZA. I did a walk in and was lucky enough to get a spot with their Top Stylist, Hiroto Noguchi.

He was very attentive, careful and paused several times to ensure nothing was lost in translation. It really felt like the language was not an issue at all.

And price wise, I felt it was very reasonable, with around 7000 yen for a female haircut. They were very transparent with the costs, no hidden costs.

The other staffs were equally respectful.

And my husband said I walked out with a hairstyle that was clearly more Japanese looking than my original cut. Haha, bonus!

Thank you Hiroto san.

にょん

久しぶりに利用させていただきました！！！
お店の皆さんとっても仲が良さそうで雰囲気が良くてこっちまで笑顔にさせて貰いました！
カットもカラーも可愛くて大満足です！⭐️
また利用させてください

りこ

白根さんにカットと縮毛矯正して頂きました。
丁寧に施術して頂き、素敵なヘアスタイルになって大満足です！
縮毛矯正して頂いた部分はすごく扱いやすくなりました！
ありがとうございます！

Miranda Cundall

Love my haircut from Reina-san! We used my reference picture and Google translate to confirm exactly what I wanted. She was really chatty too and I felt comfortable throughout my haircut. I've got so many compliments on my new hair already! I would come back if in Tokyo again and reccomend for people who speak little Japanese.

シャネル

I’ve been to this salon for several times and this was the worst experience I’ve ever had.

The staff who washed my hair was super unprofessional. She behaved impatiently most of the time. She kept pulling my hair which was painful for almost 5 minutes. During this process my eye cover fall and she didn’t say anything or gave me a new one which was also quite uncomfortable. After washing it she combed my hair in a weird way without doing anything! What’s more, as usually after washing zaza would gave me a 10m-ish nice message but this time she only gave me a 2m one. And very unprofessional.

This experience has ruined zaza’s previous goodimpression on my mind and I don’t think I’ll go back again or recommend zaza to my friends or family as I usually do.

Anais Saya Brochen

山根さんにカットを担当していただきました！海外在住なので直接インスタから予約を取らせて頂いてスムーズに来店できました。
施術も希望をしっかり聞いていただいて高い技術で本当に理想の髪型になり大満足でした。
アシスタント方のシャンプーとマッサージも気持ちよくて、スタッフの方々全員の雰囲気が良い美容室だと思います。
ありがとうございました！